Privacy Policy
Effective Date: January 15, 2025

At Montblanc Refinement, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your personal data. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide a better service, including:

  • Personal Information: When you place an order, contact us, or subscribe to our newsletter, we may collect your name, email address, mailing address, phone number, payment information, and any other information necessary to complete your transaction or communication with us.
  • Non-Personal Information: We may collect information about your use of our website, including browser type, device information, IP address, pages visited, and other usage statistics. This helps us improve your browsing experience and optimize our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, promotions, or inquiries.
  • To improve our website and services based on your usage patterns.
  • To personalize your experience and offer you relevant products and content.
  • To prevent fraud and ensure the security of our services.
  • To send you marketing communications, with your consent, about our products, services, and special offers.

3. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, email marketing, or data analysis.
  • Legal Compliance: We may disclose your information when required to do so by law, such as in response to a court order, subpoena, or legal process, or to protect our rights, property, and safety.

4. Data Security

We take the security of your personal data seriously and use a variety of industry-standard security measures to protect it. This includes using encryption (SSL) technology for payment transactions and ensuring that our website is protected from unauthorized access or breaches. However, no method of online transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and collect data about your usage of our website. Cookies help us remember your preferences, improve website functionality, and analyze trends. You can control the use of cookies through your browser settings, but please note that some website features may not function properly without them.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we have collected about you.
  • Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly at info@montblancrefinement.com.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, services, or content. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Montblanc Refinement
6911 County Rd N
Neshkoro, Wisconsin 54960
Phone: (920) 293-4673
Email: info@montblancrefinement.com