Terms and Conditions
Effective Date: January 15, 2025

Welcome to Montblanc Refinement! By using our website and purchasing our products, you agree to abide by the following terms and conditions. These terms govern your access to and use of the website, services, and products provided by Montblanc Refinement. If you do not agree with these terms, please refrain from using our website or making purchases.

1. General Terms

• By accessing or using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
• You agree to comply with all applicable laws and regulations regarding your use of the website.
• We reserve the right to modify or update these Terms and Conditions at any time, and the updated version will be posted on this page with a revised “Effective Date.” It is your responsibility to review these terms regularly.

2. Account Creation

To make a purchase or access certain features, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account.

If you believe your account has been compromised or if you notice any unauthorized use, please contact us immediately at info@montblancrefinement.com.

3. Product Availability

While we strive to keep accurate stock levels on our website, all products are subject to availability. If a product is unavailable after you have placed an order, we will notify you promptly and offer alternatives or process a full refund.

4. Pricing and Payment

• All prices on our website are in U.S. dollars (USD) and are subject to change without notice. Final prices, including applicable taxes and shipping fees, will be calculated at checkout.
• We accept payments via credit/debit cards and PayPal. By completing a purchase, you authorize us to charge the full purchase price, including taxes and shipping fees, to your selected payment method.
• We reserve the right to refuse or cancel any order, including in the event of pricing errors, availability issues, or suspected fraudulent activity.

5. Order Acceptance and Confirmation

Once your order is placed, you will receive an order confirmation email. This email acknowledges that we have received your order, but does not signify our acceptance of the order. We reserve the right to cancel or refuse any order at our discretion. You will be notified if your order is canceled or if additional information is required.

6. Shipping and Delivery

We offer various shipping methods, and shipping fees will be calculated at checkout. Delivery times are estimates and are not guaranteed. For more details, please refer to our Shipping Policy. You are responsible for providing accurate shipping information at checkout. If an order is returned due to incorrect or incomplete address details, additional shipping charges may apply.

7. Returns and Refunds

If you are not satisfied with your purchase, we offer a return policy as outlined in our Refund and Returns Policy. To be eligible for a return, items must meet specific conditions. Refunds are processed to the original payment method, and return shipping costs may apply unless the item is defective or incorrect.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Montblanc Refinement or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without our express permission.

9. Limitation of Liability

To the maximum extent permitted by law, Montblanc Refinement is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including any loss of data or profits.

10. Indemnification

You agree to indemnify, defend, and hold harmless Montblanc Refinement, its employees, agents, and affiliates from any claims, damages, or liabilities arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites are not operated by us, and we are not responsible for their content or privacy practices. We encourage you to review the terms and privacy policies of these third-party websites before interacting with them.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Wisconsin.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Montblanc Refinement
6911 County Rd N
Neshkoro, Wisconsin 54960
Phone: (920) 293-4673
Email: info@montblancrefinement.com